hi my account is banned idk y ALL Your Character Names: Yonglwh Last thing you did : Chilling in henesys Why do you think you got banned?: no sure Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection What GM banned you (optional): none tq
Hi! Your account has been hacked due to poor account security. Please change your password, PIN and PIC using our Control Panel and let me know once you've done that so that I may proceed with unbanning your account.
Account has been banned again. You need to ensure you are using unique passwords for the game and forum, and not the same information as you use for other servers or services. The issue here is that your account name and password were leaked somewhere and the hacker was able to log into your game account, as well as your forum account, which caused this issue to happen. Please work on securing your forum account and game accounts by following the forgot password process on the forum, and in the website control panel for the game.
Thanks for the quick headsup. Yeah but thats the problem atm. Theyve changed the password already and im not able to get an email from the control panel since he probably changed that aswell.
They shouldn't be able to change your email, can you try to recover your password? You are probably entering the wrong email address when attempting to recover it.
Hmm ive tried several emails and not getting any email. Should be my main email though.. i've sent u a convo with the pic.
