Closed Ban Appeal

Discussion in 'Ban Appeal' started by yl220, Nov 9, 2020.

  1. yl220
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    yl220 Well-Known Member

    Joined:
    Dec 4, 2015
    Messages:
    63
    Likes Received:
    16
    Gender:
    Female
    Country Flag:
    IGN:
    Erisae
    Level:
    45
    Guild:
    Lazy
    All Your Character Names:Erisae,Pantience

    Last thing you did:Don't remember it's been months I found out when I logged in to website to check my nx balance and realised it had been drained

    Why do you think you got banned?:Hacked?

    Ban message when attempting to log in:The accoount has been blocked or deleted

    What GM banned you (optional): No idea
     
  2. Matt
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    Matt Administrator

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    Matt
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    Guild:
    Staff
    Before going further, please ensure that you change your in-game password, and reset the PIN and PIC for the account. I would strongly advise changing your forum password too.
     
  3. yl220
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    yl220 Well-Known Member

    Joined:
    Dec 4, 2015
    Messages:
    63
    Likes Received:
    16
    Gender:
    Female
    Country Flag:
    IGN:
    Erisae
    Level:
    45
    Guild:
    Lazy
    Hi thanks for fast reply I have done so for the forum account buy I cant access my account via the website it keeps saying my pic is wrong(either i don't remember or someone changed it)

    Edit:Nevermind I managed to reset my pic by email
     
  4. Matt
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    Matt Administrator

    Joined:
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    Location:
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    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    Account has been unbanned, please try logging in now.
     

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