Closed Ban Appeal

Discussion in 'Ban Appeal' started by atph, Dec 7, 2020.

  1. atph
    Offline

    atph Member

    Joined:
    Dec 7, 2020
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    IGN:
    Atph
    ALL Your Character Names: Atph, BabyBank
    Last thing you did: Nothing, character is at mom and dad.
    Why do you think you got banned?: May be a false positive vote abuse. I only vote once daily for my mule BabyGem since the start when I played the server, but switched to voting my main Atph and only voted on either one of the account ONCE. That is all I have to say.
    Ban message when attempting to log in: Account deleted & IP ban
    What GM banned you (optional):
     
  2. Chee
    Offline

    Chee Donator

    Joined:
    Jul 18, 2018
    Messages:
    1,266
    Likes Received:
    571
    Gender:
    Female
    Location:
    Kuala Lumpur
    Country Flag:
    Do you own any other characters?
     
  3. atph
    Offline

    atph Member

    Joined:
    Dec 7, 2020
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    IGN:
    Atph
    Yes, There is another storage character with BabyGem's account named TreasureGem. But that's level 1 and I haven't use that character yet.
    Basically, Main acct char: Atph, BabyBank. Mule acct char: BabyGem, TreasureGem. That's all.
     
  4. Chee
    Offline

    Chee Donator

    Joined:
    Jul 18, 2018
    Messages:
    1,266
    Likes Received:
    571
    Gender:
    Female
    Location:
    Kuala Lumpur
    Country Flag:
    Were you on your mule account while your main account was logged on?
     
  5. atph
    Offline

    atph Member

    Joined:
    Dec 7, 2020
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    IGN:
    Atph
    Yes, my mule (BabyGem) was doing PPQ and my main (Atph) was AFK at mom and dad's.
     
  6. Chee
    Offline

    Chee Donator

    Joined:
    Jul 18, 2018
    Messages:
    1,266
    Likes Received:
    571
    Gender:
    Female
    Location:
    Kuala Lumpur
    Country Flag:
    Hi, I apologise for keeping you in the dark about this.

    You were initially banned for macrobotting as a precaution but it looks like you were just caught up a glitch relating to multiclienting.

    Please be wary of your characters' movements while you are online on multiple clients as there may be instances where you are controlling one character on a client and your other character on another client moves as well.

    Your accounts have now been unbanned and you should be able to login now. Once again, I apologise for this and hope that you'll continue to enjoy playing this game.

    Happy mapling :)
     
  7. atph
    Offline

    atph Member

    Joined:
    Dec 7, 2020
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    IGN:
    Atph
    No problem, I'm fully co-operating to ease the process on the ban appeal and I'm glad it ended on good note.

    Regarding the issue on character movements, I usually play on full screen on my mule and windowed on my main. This may be the cause of the potential multiclienting glitch.

    Thank you for your help.
     
  8. Chee
    Offline

    Chee Donator

    Joined:
    Jul 18, 2018
    Messages:
    1,266
    Likes Received:
    571
    Gender:
    Female
    Location:
    Kuala Lumpur
    Country Flag:
    You're most welcome :) Please do pay attention to all of your characters in the future to prevent this from happening again.
     

Share This Page