ALL Your Character Names: Fawcett, Bears, Loillipop Last thing you did: Have not logged on for a while Why do you think you got banned?: Part of security breach Ban message when attempting to log in: PIN attempts What GM banned you (optional): Was part of the security block / protection thing. Account is now stuck with too many PIN attempts. Cant seem to get into my control panel (despite knowing password) and a password reset will not send to my email (verified email on account)
Please follow the steps according to Tim's instructions to regain access to your account! If you are still struggling to recover your account information feel free to leave a comment on this thread!
In order to play again you need to: - Go to www.royals.ms/controlpanel and choose the 'FORGOT PASSWORD?' feature to reset your password by email (keep in mind the control panel is case sensitive). Do not set your password back to what it was before. - Log in on the control panel with the new password you registered and reset your PIN (email verification is required for this step which is also done in the control panel). - You should now be able to log in on the game client and set up your new PIN to then start playing again I am not receiving a reset email. I have been able to change my password from within the forum, which sends a password change verification to my email, but that doesn't seem to solve anything in regards to getting into the control panel.
The email entered is case sensitive and some browsers will auto-capitalize the 1st letter of the email address, Make sure to try that as well as checking your spam folder. If you still don't get the mail after that It might be the wrong address and can be handled by following the instructions on this thread: https://royals.ms/forum/threads/lost-email-or-username.154999/ Good luck!
