Closed Ban Appeal

Discussion in 'Ban Appeal' started by falh, Mar 25, 2021.

  1. falh
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    falh Donator

    Joined:
    Oct 29, 2013
    Messages:
    39
    Likes Received:
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    IGN:
    sivii
    Level:
    13x
    Guild:
    Heroes
    ALL Your Character Names: arboreous (character on the ID in question), arbor, sivii, rotary, sivil, 0hboy
    Last thing you did: Not sure, been a few years since I've played, I believe.
    Why do you think you got banned?: I believe it has to do with the account security post made in announcements earlier this month.
    Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection."
    What GM banned you (optional): n/a

    The characters I listed are all on separate accounts that I own. 'Arboreous' is my shadower that I believe is on this banned ID. Not sure what the other character names on the account could be. It has been a while since I've logged on. I noticed the account security post here: https://royals.ms/forum/threads/account-security.184904/ but only after I already tried logging into the account. I reset my password, reset the pin, and reset the pic for the account. I went to log in on the client and got the banned message, but only on this one account. I can access the account through the website's control panel still, but it says I no longer have a pin or a pic set and to login to the game to register a new one. Unfortunately, I get the banned message before I can create a new pin. Not sure if there was something else I just happened to miss. If so, I apologize for wasting anyone's time!

    Thanks!
     
  2. Dasha
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    Dasha Donator

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    Hey there, It looks like that ID was flagged due to poor account security. I will forward this to our admins for further investigation ~imboss
     
  3. Tim
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    Tim Administrator

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    Location:
    Fryslan
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    Kaizoku
    Level:
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    Guild:
    Fryslan
    you should be able to connect on arboreous now
     
  4. falh
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    falh Donator

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    IGN:
    sivii
    Level:
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    Guild:
    Heroes
    Perfect, working fine now. Thank you! ^^
     

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