Closed Ban Appeal

Discussion in 'Ban Appeal' started by lmy1993, Jun 28, 2021.

  1. lmy1993
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    lmy1993 Active Member

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    All Your Character Names: can’t really remember all my character name but I remember there is Yirgacheffe, Guatemala, Lotus1109
    Last thing you did: the last time I play was 2018 or 2019. Inactive since then till my friend actually ask me to play again.
    Why do you think you got banned?: not sure.
    Ban message when attempting to log in: This ID was removed or blocked by connection.
    What GM banned you (optional):
     
    lmy1993, Jun 28, 2021
    #1
  2. Stephen
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    Stephen GM

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    Hello,

    The Account with your third IGN Lotus1109 was hacked into, and was banned to prevent further damage. To recover this account, please reset your credentials here:

    https://royals.ms/controlpanel/login

    We recommend you use credentials unique to MapleRoyals only. Once you have done this, let us know and we will proceed with the account recovery.

    The Account for the first two IGNs you provide Yirgacheffe and Guatemala has been banned for major vote abuse, but I will ask an Admin to confirm this since your first account was hacked.
     
    Last edited: Jun 28, 2021
    Stephen, Jun 28, 2021
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  3. lmy1993
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    lmy1993 Active Member

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    Hey Stephen,

    thanks for the help! I could access the control panel and changed the password.
     
    lmy1993, Jun 28, 2021
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  4. Stephen
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    Stephen GM

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    Okay, sounds good. I have requested the Admins follow up with this appeal. Please be patient, as this may take some time.

    Be well!
     
    Stephen, Jun 28, 2021
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  5. Tim
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    Tim Administrator

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    did you change your password, pin and pic for both accounts?
     
    Tim, Jul 6, 2021
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  6. lmy1993
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    lmy1993 Active Member

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    Hi Tim,
    I have changed 1. It allows me to acceess to control panel. For another 1, I am unable to recall the ID / password combo.
     
    lmy1993, Jul 7, 2021
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  7. Tim
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    Tim Administrator

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    Tim, Jul 8, 2021
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  8. lmy1993
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    lmy1993 Active Member

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    lmy1993, Jul 11, 2021
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  9. Tim
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    Tim Administrator

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    could you please be more specific on what character you still cant access?
     
    Tim, Jul 14, 2021
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  10. lmy1993
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    lmy1993 Active Member

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    Hi, couldn't access to Lotus1109, for Guatemala / Yirgacheffe, I have written in another thread
     
    lmy1993, Jul 17, 2021
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  11. Tim
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    Tim Administrator

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    Lotus1109 has been unlocked
     
    Tim, Jul 26, 2021
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  12. lmy1993
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    lmy1993 Active Member

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    Hi can you help me with Guatemala / Yirgacheffe? I have managed to retrieved it by control panel but it is still blocked in maple client
     
    lmy1993, Aug 4, 2021
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  13. Dasha
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    Dasha Donator

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    I requested an admin to follow up on the unban request of characters Guatemala and Yirgacheffe. :)
     
    Dasha, Aug 6, 2021
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  14. lmy1993
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    lmy1993 Active Member

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    Thanks Dasha!
     
    lmy1993, Aug 9, 2021
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  15. Tim
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    Tim Administrator

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    you should be able to connect to Yirgacheffe now
     
    Tim, Aug 13, 2021
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