Cannot get past login screen - Possible MAC ban on account. Character Name: StayLowKey Last thing you did: Was away for months Why do you think you got banned?: no idea Ban message when attempting to log in: this is an id that has been deleted or blocked from connection
Hey there, It seems that your account was hacked and banned to prevent additional damage to your characters. To ensure your account security never reuse your MapleRoyals login information on other private servers. To begin the process of account recovery please reset your credentials at the >> Control Panel << then make a thread at the >> Support request forum<< with the following details: Your character names (IGN): The date of birth associated with your account (DD-MM-YYYY): The email addresses you think might be associated with your account: Your account username (Game Login ID): The last time you played: *Please provide an estimation if unsure ⚠ Warning ⚠ Don't reveal any of the information above to non-Staff members and make sure that you are posting at the support request forum as the ban appeal section is public! Spoiler: List of Staff members https://royals.ms/forum/members/?type=staff
Sorry for the inconvenience. Before you can regain access to the account an admin must verify that you are the account owner and manually unban it. The time of wait for an admin may vary due to previous requests and other tasks unrelated to the ban appeal the admins must attend to. Your patience and understanding are greatly appreciated!