Closed ban appeal

All Your Character Names:
superfan
superarch
superFp
superKim
superBish
wjsaiyinyue
pigbig
Last thing you did: I don't remember what I did, i last logged in about a month ago.
Why do you think you got banned?: I can log in to the character selection screen, but when i finish typing the PIC password, the character is walking and after about twenty seconds, i will return to the login screen, and displays "Unable to log on to the game server",my friend told me that I might be Mac banned?? I have restarted the router / modem many times,still can't log in. This situation has been going on for half a month.
Ban message when attempting to log in: Unable to log on to the game server