Closed Ban appeal

Discussion in 'Ban Appeal' started by philip0857487, Apr 7, 2023.

  1. philip0857487
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    philip0857487 Member

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    All Your Character Names: Philip, Fify, Colorwolf, Defendant, (Maybe there are still aother character made as a storage I cant remember now)
    Last thing you did: I don't remember. I haven't logged in this account for a long time. Even though I login, I always go to the shop to check if there are new NX items, or hang around in the Victoria Island, and then log out.
    Why do you think you got banned?: hacked? I don't have any idea. I even seldom vote for NX, so it might be impossible of me to be banned for vote abuse.
    Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection. Please check again"
    What GM banned you (optional):

    Thanks.
     
    Last edited: Apr 7, 2023
  2. Bacon
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    Bacon GM

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    IGN:
    BaconLord01
    Level:
    200
    Guild:
    Tenacity
    Unfortunately, it seems that your account was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:

    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.

    Good luck!
     
  3. philip0857487
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    philip0857487 Member

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    Thanks for your prompt reply.
    I have already changed my credentials, and made a post in the Support Request forum.
    Hope for the further assistance. Thanks you, Bacon.~f2
     

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