Closed Ban Appeal

Discussion in 'Ban Appeal' started by shadow894, Oct 25, 2023.

  1. shadow894
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    shadow894 Member

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    Wizboi
    Level:
    30
    All Your Character Names: Imawizard, (second character who's name I don't remember)
    Last thing you did: When I could actually log in properly I would just log in and do Gachapon, I recently was trying to log into my account and after putting in my pin and trying to log in the client would crash
    Why do you think you got banned?: Maybe for account sharing. I have two accounts which I created and I use for myself which I have not shared with any other individual and as far as I am aware, having two accounts isn't a bannable offense in of itself.
    After reviewing the Terms and Conditions the only other reason I can think of as to why I would have gotten banned was for the Improper Files category. Although I did completely delete and redownload all game files when I first started having trouble logging in (before the ban). So I don't think I had any corrupt files unless the files I downloaded from the mega download were somehow corrupted.
    Ban message when attempting to log in:
    "This is an ID that has been deleted or blocked from connection. Please check again."
    What GM banned you (optional): No idea
     
    Last edited: Oct 25, 2023
  2. Bacon
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    Bacon GM

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    Hello. Your accounts are not banned due to any rule breaking. What you are describing is a MAC Ban. You currently have multiple MAC Addresses associated with your connection and one of them happens to be the Address 00-00-00-00-00-00, which is a fault MAC address and can't be used to access MapleRoyals. You should disable your faulty MAC addresses in order to connect to the game.
     
  3. shadow894
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    shadow894 Member

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    Interesting, seems to be working fine now! Thanks for the help!
     

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