ALL Your Character Names: (censored Login ID), I am returning to the game after not playing since approx 2018, unfortunately I dont remember all the characters names. Last thing you did: I used to buy leech on my corsair mainly on the skeles, cant remember if I had other characters in this account. Why do you think you got banned?: When attempting to login I get the error this is an ID that has been deleted or blocked from connection. When googling it lead to ban appeals for that reason I thought it might be banned. Ban message when attempting to log in: this is an ID that has been deleted or blocked from connection. What GM banned you (optional) not sure. I am not sure what is the reason for the ban, as I mentioned I havent played in almost 5 years just returning, I can login to other accounts I had so it doesn´t seem to be an IP thing. The account was not banned the last time I played, possibly hacked and banned? not sure... Thanks,
Hello. It appears your account was hacked and banned to prevent further damage. We recommend changing all your credentials, if you have not already done so. You can go to the Control Panel and change them here: https://royals.ms/controlpanel/login We recommend using credentials unique to MapleRoyals only. You should also make a post in the Support Request forum here: https://royals.ms/forum/forums/support-requests.111/ In your request, please include the following information: All your character names (IGNs): The date of birth associated with your account (DD-MM-YYYY): The email addresses you think might be associated with your account: Your account username (Game Login ID): The last time you played*: *Please provide an estimation if unsure Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private. Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of. You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there. Good luck!
