Closed ban appeal

Discussion in 'Ban Appeal' started by ya94030110, Dec 15, 2023.

  1. ya94030110
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    ya94030110 Well-Known Member

    Joined:
    May 15, 2015
    Messages:
    54
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    Gender:
    Male
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    ALL Your Character Names: FrozenQueen(maybe there is more character I can't remember because I have not played it for over 5 years.)
    Last thing you did: did not log in over 5 years
    Why do you think you got banned?: Since I have not played MapleRoyals for over 5 years, I am unable to fully recall my password and email. Therefore, I have tried some passwords and submitted several of my owned emails for password reset. Moreover, Since I have not played MapleRoyals for over 5 years, I have changed both my computer and residence during this period. As a result, my IP address and the device I am using are different from the ones used previously.
    Ban message when attempting to log in: The user has been blocked or deleted
    What GM banned you (optional): -
     
  2. Kenny
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    Kenny Donator

    Joined:
    Dec 31, 2018
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    Country Flag:
    IGN:
    Shadower
    Level:
    200
    Hello,

    Your account was hacked and banned to prevent further damage. To recover this account, please reset your credentials here: https://royals.ms/controlpanel/login

    Please then submit an account recovery ticket here: https://royals.ms/forum/forums/support-requests.111/
    Additional account recovery check out: https://royals.ms/forum/threads/lost-email-or-username.154999/

    Meanwhile, feel free to make another account while waiting for a response from the admin. This ticket will be closed as your account recovery will be handled in the recovery section.
     

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