Closed Ban appeal

Roschnowski · Jan 31, 2024

All Your Character Names: chadb (don't remember the others since I've been inactive for a few years)
Last thing you did: My brother was playing, training in Ariant
Why do you think you got banned?: My brother is not good at english, so maybe he didnt answer ppl and they thought he was a bot? Otherwise i have no clue
Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection. Please check again."
What GM banned you (optional):

Becca · Jan 31, 2024

Hi there!

So who's account is it? Is it your account, or your brother's? We have a rule against account sharing and allowing your brother to play on your account unfortunately breaks that rule and if he was training on your account in Ariant then unfortunately that is a permanent ban.
You are not allowed to share accounts or give them to other people.

In addition to that, you were caught hacking in 2024 which doesn't add up if you say you were last on it a few years ago...

Matt said: ↑

Major Infractions:
Punishment: Permanent ban.

Account Hacking - The act of accessing or restricting any game account which was not initially created by you by any means, including any sort of account phishing, or editing or defacing any part of the game. Additionally, the act of soliciting or attempting to obtain any private account information from any individual who owns an account on MapleRoyals through any method.

Game Hacking - The act of using or benefiting from any third-party program or macro program, editing or defacing any part of the game to gain any sort of advantage over other players, or otherwise selling, advertising, distributing, or posting information related to the act.

Server Attack - The act of directly attempting to disrupt, alter, or otherwise tamper with any server or connection associated with the game, including denial of service attacks.

Duping - The act of exploiting any sort of glitch, unintended feature, flaw in game design, or using third party programs, with the intent to duplicate items or mesos, including knowingly possessing or requesting illegitimate items or mesos.

Malicious Content - The act of transmitting or providing access to websites, sources of any software or other materials designed for phishing personal data or contain any viruses, worms, trojan horses, defects, date bombs, time bombs, or other items of a destructive nature.

Illegal Content - The act of providing, transmitting, or otherwise allowing access to non-public information without permission from the rightful owners of the content, including the transmission of third-party trade secrets.

Game Monitoring - The act of scripting, macroing, or otherwise monitoring actions of the game, including "packet sniffing" for any purpose.

Real World Trading - The act of attempting to, or exploiting the software or the game for any sort of commercial purpose, including buying or selling items, mesos, or services for real world currency or barter. Additionally, any and all solicitation, advertisement, or other promotion of the aforementioned, irrespective of the location of the act.

Improper Files - The act of operating MapleRoyals using altered, damaged, outdated, or edited files, or otherwise any game files that were not provided by MapleRoyals Staff, including, but not limited to, any changes to the User Interface or language of the game text, and use of outdated MapleRoyals files more than 14 days separated from the time of the files becoming outdated.

Account Sharing - The act of sharing the use your account, sharing account information with any other individual, or the act of logging into or otherwise using an account owned by another person, with or without permission, regardless of whether or not the information was directly or indirectly shared. Please be aware that, in some cases as per discretion of Staff, we reserve the right to respond with a less harsh punishment. See Appendix for more information.

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Matt said: ↑

2. Game Hacking - You are allowed to rebind keys in a 1:1 action matter with third party software as there is no direct benefit in doing that over using the default keys. We also allow the use of controllers and remapping software for example, as long as the player can reply while playing to not be mistaken for a bot. Please be aware that scripted macro programs which control your character will be considered a game hack and subject to punishment under this rule, and not under Moderate Infraction - 5. Robotic Play.
4. Duping - It is possible to envision scenarios in which unpredictable server malfunction or otherwise unknown server glitch/error may cause items or mesos to be duplicated in a player's inventory. In this scenario, a Game Master or other member of Staff must be contacted immediately to correct the issue - failure to do so will be considered knowingly utilizing a flawed game scenario to duplicate items, and would therefore result in a permanent ban.
8. Real World Trading (RWT) - Real World Trading involves the transaction of out-of-game services, items, or currency for in-game benefits. We understand that some players are interested in other activities, such as arts, crafts, or Twitch Streaming, and may wish to compensate those who assist them from either side with in-game benefits. However, this does place a player in a situation where they may be considered to have participated in real world trading, at the discretion of Staff. We advise against any and all of these sorts of meso-for-art trades. Furthermore, the act of soliciting real world trading does qualify as an infraction of this rule, both in-game and out of game, and therefore requesting any in-game item for real world currencies or vice versa may result in consequences as per this rule at the discretion of Staff. For live streaming or similar content, the content creator should ensure they do not offer in-game items or services in exchange for followers, subscribers, donations, or anything else that may constitute real world benefits. If a content creator wishes to give away items or mesos, this must be done fairly to all viewers and not specifically for followers, subscribers, or donators. Additionally, content creators must not incentivize following, subscribing, or donating by rewarding such acts with in-game benefits.
9. Improper Files - This rule is in place to ensure that all individuals playing our server are using files provided to them by us. We understand that some players may speak in other languages or prefer to use different user interfaces for vanity or ease of access. However, this will be treated as defacing our game files as a whole, rather than just the game file that deals with the particular area in question. As such, the use of any altered official MapleRoyals file, or the use of any file to operate MapleRoyals which was not provided to the players by us, will be considered to have broken this rule and will therefore face consequences under this rule. However, a ban imposed under this rule will be lifted in the event that the player was merely using outdated files, and submits a ban appeal.
10. Account Sharing - This rule was altered in October of 2014 to respond to the growing number of people abusing the ability to share accounts for a variety of purposes that we deemed unacceptable. Eight scenarios for which account sharing will be considered an immediate permanent ban are the following:

Using power-levelling services;

Two or more people taking turns in levelling up a character (i.e. training);

Logging onto someone else's character in order to leech your own;

Removing items from or deleting someone else's character;

Giving an account with a high-levelled character on it to someone else;

Committing a bannable offence (other than just account sharing) on someone else's account;

Wasting Staff time by lying about the account sharing;

Sharing your account details with multiple people.

In any other situations, the default punishment will be a 30 day ban and potentially a reversal of actions taken during the share, however, this is still subject to Staff discretion and the involved parties may face a permanent ban regardless of their situation not being listed above. Finally, the use of the same account information as other locations such as your personal social medias or any other game servers does not violate this rule, however, any individuals who access your account on the basis of knowledge of account information in other places does. You are responsible for the privacy of your own account information.
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Roschnowski · Feb 1, 2024

Becca said: ↑

So who's account is it? Is it your account, or your brother's? We have a rule against account sharing and allowing your brother to play on your account unfortunately breaks that rule and if he was training on your account in Ariant then unfortunately that is a permanent ban.
You are not allowed to share accounts or give them to other people.
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To clarify, no my brother doesn't play on my account regularely. I introduced him to Maplestory recently (he's 9), and let him play on my account, yes. I really can't see how that justifies a perm ban

Becca said: ↑

In addition to that, you were caught hacking in 2024 which doesn't add up if you say you were last on it a few years ago...
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Yes, I haven't played for 2 years and then recently came back. He played on my account for some time and then suddently got kicked out. And then the ban message appeared when we tried to log in again. So BEFORE that ban, as I specified I haven't played for a couple of years.

Becca · Feb 1, 2024

Well the reason logged in our Ban Log section another Staff member caught chadb hacking and that is why chadb was originally permanently banned, but now you are saying you were account sharing with your brother which is also another permanent ban as well, given how he was leveling your character for you and the rules I quoted above from the Game's ToS states what is considered account sharing.

We also unfortunately have to adhere to the age rule which is PG 13. That means anybody younger than 13 cannot play the game yet, and that's due to potential risks and something we also have to enforce. albeit not as heavy handed typically once they reach age 13 they are free to play-- provided they don't break the other rules but in this instance multiple rules were broken here.

Matt said: ↑

Section 2. Registration
When registering for a game account with MapleRoyals, you are subject to the following restrictions:

Acceptance of Agreement
By registering a game account with MapleRoyals, you agree that you willingly accept responsibility for any and all characters on said account, and, in the case of multiple registered accounts, that any actions taken against one account registered to you apply to all registered accounts.

Age Restrictions
In order to register a game account, you must be over the age of 13 and otherwise have the right, authority, and capacity to enter into this agreement. We reserve the right to terminate any game accounts that are found to be in breach of this clause without notice.

Registration Information
In order to register an account, you are required to provide us with specific information about yourself, including a valid e-mail address and your date of birth. In addition, by registering an account, you are agreeing to the collection of your IP address, MAC address, and Hardware ID. You agree that all of these pieces of information are to be kept up-to-date, accurate, and complete. All of these pieces of information are collected for internal purposes, including, but not limited to, verification of your rights to the account, insurance of the uniqueness of the account, and account security issues. We reserve the right to terminate any game accounts or restrict your access to the game at our discretion if we determine that any of this information is falsified, incorrect, or otherwise invalid.

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Boosting another person's character via playing it is not allowed because it gives that person an advantage over others as listed in the quote I provided in my previous response.

Just so we are clear, the ban was because you were caught hacking. The other rule-breaking incidents (account sharing and having somebody under the age of 13 playing) wasn't a part of the initial ban. But because that also happened, there's not really much we can do here as you've broken 2 rules (hacking and account sharing) and your brother is too young to play as per the guidelines listed under the rules.

I'm sorry to say but the ban will have to remain. We wish you well on your future endeavors.

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Closed Ban appeal

Roschnowski Member

Becca GM

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