Closed Ban Appeal

Discussion in 'Ban Appeal' started by liverso, May 24, 2024.

  1. liverso
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    liverso Member

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    All Your Character Names: xNailorx (main), LeitoBishop (main), xMulaCTMx (CR mule), xSeCTMx
    Last thing you did: Enter to my acc (xNailorx), play event (kerning city gm event) yesterday 22/05/2024 18:45 hrs aprox, then i was doing Zak Jump quest and the 3rd escenary in my xSeCTMx pj. after that my game logoff
    Why do you think you got banned?: maybe for vote idk.
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
    What GM banned you (optional):
    Good evening, I have been playing the server for a little over 2 years and I have never had any problems, I do not do RTW or anything like that, I only play when I can connect after work and I try to upload different jobs so I can have support and not depend from other persons. I hope to be unbanned since as I mentioned before it is the entertainment I have after work.
    I remain yours.
     
  2. Stephen
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    Stephen GM

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    Hello,

    You have been banned for Vote Abuse:

    Punishment: Permanent ban.

    Vote Abuse - The act of attempting to, or successfully, bypassing the restrictions of voting no more than once per 24 hours. Please be aware that, in cases of severe abuse as per discretion of Staff, we reserve the right to respond with a permanent ban regardless of if it is your first offense.

    The Admins have gone through your voting history for the time you have been playing Royals, and have seen a number of times where you voted on more than one of your accounts in a 24-hour period. Doing this is against the MapleRoyals ToS. The extra NX you accumulated voting on more than one account daily gave you a significant advantage over every other person who plays on this server and follows the voting rules. The number of times you did this was severe enough for the Admins to issue a Major Vote Abuse Ban as a result of your actions.
     
  3. liverso
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    liverso Member

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    Thanks for the prompt response.
    I understand what they are saying, however there are many doubts since the server itself has and allows multiple use of the game (multi launcher), therefore the creation of several accounts that one uses as support and also voting helps the server to score within the top of the same Gtop100 system.
    As you would do, for example, if a person plays from a Cyber Cafe or a building shares the same network, these are situations that can arise and understanding what you tell me, the malicious intention of using the game can prevail.
    Particularly, I would like to know if you can unlock my accounts since they have a great advance in level with respect to the Nx that you say you have accumulated in a bad way because it is part of the prizes for voting, and one uses it for cosmetics, stores, and things like that. , by Nx.
    Please, if you could unban the accounts from the request with the hope of being able to continue playing your server and concluding that what you indicate is not allowed (voting in the accounts that allow you to create more than one) since, as I mentioned, I have had a I advance in level with my characters and really this is all for fun.
    An additional question, what would happen if there is more than one person playing at home? Couldn't I vote because we are on the same network?
    Thanks again for your response.
     
  4. Stephen
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    Stephen GM

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    You are allowed to play as many accounts as you can handle, in any place you wish. What you are not allowed to do is vote on more than one of your accounts daily. Only one account per person per household can vote for NX daily. If there is more than one person playing in a household, they would have to apply for the Voting Whitelist and be accepted to it in order to each vote. And "per household" does not mean one can go to another house/location and vote there. And circumventing the restriction the website has on voting on the same IP once a day by changing it is not allowed.

    This rule is in place so people don't gain an advantage over players. If this rule wasn't in place, players could make as many accounts as they wished and get as much NX as they wish. That would make the game highly unbalanced, causing hyper inflation and other issues, while favoring players who make multiple accounts over those who only wish to play a few.

    In other words, if you as a person make more than 8,000NX in a 24-hour period via voting, you are breaking the voting rules. Whether you had malicious intention doing so is irrelevant. Whether the extra NX was used on cosmetics is irrelevant. Whether you were ignorant to that rule is irrelevant. Every player has to agree to the Terms of Service before they play the game, which means you agree to the voting rules before you ever sign into the game. We also have notices on the voting page itself, Maple Tips that occasionally appear during gameplay, and the Shanks Quest on Maple Island, which requires you to read, understand, and choose the correct answer about the voting rules before you can leave the Island. It is the player's responsibility to be aware of these rules.

    Since the Admins issued a Major Vote Abuse Ban here, the number of times you extra voted was more than what could be forgiven with a Minor Vote Abuse Ban.

    I can have the Admins follow up with you here if you wish, as only they have access to player voting logs. They are the only ones who issue a vote abuse ban. But in all likelihood, the only response you would get from them would be a general statement of when and how much you extra voted.
     
  5. liverso
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    liverso Member

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    Hello Esteban, thanks again for the response.
    In this case, well, if there is nothing more that can be done, it is up to you to apply the measure you deem appropriate, however, and this is a purely personal opinion, including people on a white list is in one way or another evading one's own. rule that you already apply, but in the end, as I say, it is a purely personal opinion.
    In order to conclude the topic and not take up more of your time than you have already dedicated to these consultations. What happens now? Understanding what you consider to be voting abuse, should I create an account (or several as you yourself say is allowed) and only vote in one of them? I would like to continue playing the server but that what you say is more than clear so as not to fall into infractions again.
    Once again I remain attentive to your kind response.
     
  6. Stephen
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    Stephen GM

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    The Whitelist exists so that if there is more than one person playing Royals in the same household (most often siblings), then applying and being accepted on the Whitelist lets each individual player vote for their NX. Also, there are only a few Staff members who handle the Whitelist, and the process to get accepted is quite strict. It is strict to prevent one person from bypassing the voting rules by claiming to be more than one person.

    What you say above (create an account (or several as you yourself say is allowed) and only vote in one of them?) is exactly how each person is supposed to vote while they play this game. Unfortunately in your case, you cannot create a new account(s) and start over. A permanent ban affects you as a person, and you cannot play on this server anymore. I'm sorry.

    We wish you well in your future endeavors elsewhere.
     

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