Closed Ban appeal?

Discussion in 'Ban Appeal' started by CommitSudoku, May 26, 2024.

  1. CommitSudoku
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    CommitSudoku Member

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    All Your Character Names: WearYourMask
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    It's been years since i played after switching my OS to Linux, not sure is this a ban or my OS problem or maybe due to my VPN, i got crash saying "you have been disconnected from the login server".

    Thanks
     
  2. Stephen
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    Stephen GM

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    Hello,

    Your accounts are not banned due to any rule breaking. The "You have been disconnected from the Server. Please try again" commonly shows up with a MAC ban.

    Looking at your accounts and connections, that seems to be the issue. You currently have multiple MAC Addresses associated with your connection and one of them happens to be the Address 00-00-00-00-00-00, which is a fault MAC address and can't be used to access Mapleroyals. You should disable your faulty MAC addresses in order to connect to the game.
     

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