Closed Ban Appeal

Discussion in 'Ban Appeal' started by Jasyn Kahoe, May 26, 2024.

  1. Jasyn Kahoe
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    Jasyn Kahoe Member

    Joined:
    Jul 28, 2019
    Messages:
    3
    Likes Received:
    0
    Gender:
    Female
    Country Flag:
    IGN:
    MochiiJ
    Level:
    80
    All Your Character Names: Mochii, MochiiJ (not sure if there are others, I haven't played in a really long time) If it matters my significant other is BChea and we live together using the same internet.
    Last thing you did: Not sure, haven't played in over a year. Maybe training or being in the FM.
    Why do you think you got banned?: I don't know. Because I've been inactive for so long?
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.
    What GM banned you (optional): I don't know.
     
    Jasyn Kahoe, May 26, 2024
    #1
  2. Stephen
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    Stephen GM

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    Hello,

    How many accounts do you own?
     
    Stephen, May 27, 2024
    #2
  3. Jasyn Kahoe
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    Jasyn Kahoe Member

    Joined:
    Jul 28, 2019
    Messages:
    3
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    Gender:
    Female
    Country Flag:
    IGN:
    MochiiJ
    Level:
    80
    I believe I just own the one log in? I haven’t been on my account in quite some time. If you mean characters, I believe two.
     
    Jasyn Kahoe, May 27, 2024
    #3
  4. Stephen
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    Stephen GM

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    Mochii and MochiiJ are not on the same account. Are you misremembering one of your IGNs?

    Let me PM you for your account name.
     
    Stephen, May 27, 2024
    #4
  5. Stephen
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    Stephen GM

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    All right, found your account.

    Unfortunately, it seems that your account was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:
    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.

    I will be closing this report in the meantime, but you can still respond here if you have any questions.

    Good luck!
     
    Stephen, May 27, 2024
    #5

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