Closed Ban Appeal

Discussion in 'Ban Appeal' started by PeterXD, Sep 9, 2025 at 6:42 AM.

  1. PeterXD
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    PeterXD Member

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    ALL Your Character Names: PeterThe2nd
    Last thing you did: Cannot remember. It was a while since I played this game.
    Why do you think you got banned?: I have no idea.
    Ban message when attempting to log in: No ban message per se. But everytime I select my character at the character select, it disconnects and I get the message, "You have been disconnected from the login server. Please try again later"

    What GM banned you (optional): Not sure.
     
    PeterXD, Sep 9, 2025 at 6:42 AM
    #1
  2. Foxy
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    Foxy GM Intern

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    Hi there.

    You are not banned.

    Please disconnect your VPN services before reconnecting to MapleRoyals.
     
    Foxy, Sep 9, 2025 at 1:35 PM
    #2
  3. PeterXD
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    PeterXD Member

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    I do not have any VPN apps installed on my laptop.
     
    PeterXD, Sep 9, 2025 at 4:55 PM
    #3
  4. Bacon
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    Bacon GM

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    You are connecting with an invalid mac address (00-00-00-00-00-00). Something on your end is causing that. Normally it is a VPN that is installed, but could be something else. You will need to resolve this before you can connect again.
     
    Bacon, Sep 9, 2025 at 5:39 PM
    #4
  5. PeterXD
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    PeterXD Member

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    Could I receive some guidance in solving this please ? As far as I know, I do not have any VPN installed on this laptop or anywhere else.
     
    PeterXD, Sep 9, 2025 at 5:42 PM
    #5
  6. Bacon
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    Bacon GM

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    A bit hard for us to help from our end, but check if you have a hotspot enabled, using a virtual machine, or triple check that you don't have any VPN software installed (doesn't have to be active). There are a few things that can cause an invalid mac address, just hard to troubleshoot remotely.
     
    Bacon, Sep 9, 2025 at 5:44 PM
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