All Your Character Names: Helaena, Jaehaerya, Elaena, and some mules, low-level chars~ Last thing you did: RG yesterday on Helaena Why do you think you got banned?: Im not sure, maybe using public VPN. Ban message when attempting to log in: ID has been deleted or blocked What GM banned you (optional): As i mentioned above, I'm using a public VPN to play bc i used to d/c many times with my connection. I uninstall-ed VPN and can login now but d/c after PIC (one of all of my accounts still say "ID has been deleted or blocked")
Thanks for that! I just had a quick chat with one of my colleagues about this case. The ban was triggered by something slightly unusual about your VPN setup, but we are confident that this was a false positive, and the info you provided us is helpful. You don't need to worry about it though. You can keep on doing what you have been doing, and you should be fine. You should be able to connect now!
