Ban Appeal

Discussion in 'Ban Appeal' started by respare, Jan 13, 2014.

  1. respare
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    respare Well-Known Member

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    IGN: Respare
    Last thing you did: Training at GS2
    Why do you think you got banned?: I honestly dont know if i am banned or not, I was training at GS2 and DC'd over a day ago, since then i have had the problem whenever i select my character i DC back too the login screen and it says unable too connect to game server.
    What GM banned you (optional): Dont know.. :/

    EDIT; Yes i am now banned... permanantly for using third party programs... i have not hacked once... what has happened... -.-
     
    Last edited: Jan 13, 2014
  2. respare
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    respare Well-Known Member

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    It is not the issue of having the wrong client.
     
  3. respare
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    respare Well-Known Member

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    Bumb? No reply?
     
    Last edited: Jan 13, 2014
  4. respare
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    respare Well-Known Member

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    I have not hacked, now it says i am banned... permanantly for using third party programs now i cannot even get too character selection, can you look into this false ban please?!
     
  5. Daniel
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    Daniel Donator

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    Make sure you have the new client downloaded and try again.
     
  6. respare
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    respare Well-Known Member

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    Thankyou so much. :)
    I am now unbanned but i still disconnect at character select screen, and i know i have the right client :(
     
  7. Daniel
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    Daniel Donator

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  8. respare
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    respare Well-Known Member

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    Yep, i just downloaded it again and tried its still not working, when i download the file it says it is malicious but i keep it, and it downloads instantly, maybe it is not downloading the file correctly? but yeah i dont know it is still happening :(
     
  9. respare
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    respare Well-Known Member

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    If possible i could even use teamview with you so you can watch my screen and i can show you what happens, i can download the file again and show you i am doing it correctly, I dont know :/ ever since that mini roll back thing the other day and i DC'd i havnt been able too connect
     
  10. John
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    John Donator

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    Try connecting now. The IP registering to your account is consistent with you using the old client. Please make sure you download the one Dan linked you to. If in doubt, delete the MapleRoyals.exe file on your computer now and then download the one Dan linked.
     

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