Closed Ban Appeal

Discussion in 'Ban Appeal' started by yuxu2016, Jun 20, 2016.

  1. yuxu2016
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    yuxu2016 Member

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    Character Name:HEJIN
    Last thing you did: In the market
    Why do you think you got banned?:we were using VPN connection, someone on the same VPN use cheating program, we have been implicated
    Ban message when attempting to log in:Your account has been permanently banned serious violation of the rules.therefore you will be unable to use this account. Details: Sila permanently banned MamaMiyo:Hacking/Taking advantage of a hacker
    What GM banned you (optional):Sila permanently
    We, a group of friends, play with the server, because of China's network problems, we must use VPN (XunDa, www.xundavpn.com), we use the IP in the United States, we do not know how our account been forbidden,Could you tell me the reasons?We do not use any cheating program.
     
  2. yuxu2016
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    yuxu2016 Member

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    GM,please unban my character,I didn`t use any cheating program.Thanks very much!
     
  3. Tim
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    Tim Administrator

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    seems like you all got caught up in the ban of someone that was also using the same VPN as you guys. ultimately you're responsible for the connection that you use to play the game. You will have to find a different solution to playing since this IP will remain blocked. Once you found a different way to play let me know so I can detach you from that IP and unban you. I suggest you dont use public VPNs anymore though.
     
  4. yuxu2016
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    yuxu2016 Member

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    I have changed my vpn line,please unban me,thanks very much!
     
  5. yuxu2016
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    yuxu2016 Member

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    I really want to play in this server and I`ll use another vpn line.Please unban my character,I will wait online.THX
     
  6. yuxu2016
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    yuxu2016 Member

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    GM,I have changed my vpn line,Can you tell me what time you can unban me ,thank you !
     
  7. Tim
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    Tim Administrator

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    While I dont mind helping you guys out for this ban that affected you all I don't plan on unbanning you every time someone gets banned on the same public VPN that you use. Ultimately you're responsible for the connection you play from as well so as I suggested find a different way (paid/personalized VPN subscriptions or your regular internet) to connect to the game because anyone with malicious intentions can ruin your mapleroyals experience by using the same public VPN IP.

    For now you've been unbanned.
     
  8. yuxu2016
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    yuxu2016 Member

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    Thank you very much .
     

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