Closed Ban Appeal

Discussion in 'Ban Appeal' started by WL625790176, Aug 6, 2016.

  1. WL625790176
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    WL625790176 Active Member

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    Character Name:Snaketough
    Last thing you did:I dont remember.Maybe at 101,maybe in Kerning City
    Why do you think you got banned?:I really don't know why.I played game a week ago,and I was going to play today,then it got banned.
    Ban message when attempting to log in:hacking
    What GM banned you (optional):I trained a Page,because few player play this job.I really don't know why my account had been banned.I obey the rules very well.Please check the system administrator, see if I was wronged.
     
    WL625790176, Aug 6, 2016
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  2. Dimitri
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    Dimitri Saint of Horses

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    Do you happen to use a VPN to connect to the game or do you share your internet with other people?
     
    Dimitri, Aug 6, 2016
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    NMNA likes this.
  3. WL625790176
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    WL625790176 Active Member

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    I'm not certain. A few days ago I went to another city on a business trip, my wireless network didn't turn off.When I came back,banned.Maybe my neighbor stole my network.
     
    WL625790176, Aug 6, 2016
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  4. Tim
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    Tim Administrator

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    can you make sure whether you use a VPN connection or not
     
    Tim, Aug 7, 2016
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  5. WL625790176
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    WL625790176 Active Member

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    yep,i remember that i used a VPN,but the VPN is independent line,what happened with my VPN?
     
    WL625790176, Aug 8, 2016
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  6. Tim
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    Tim Administrator

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    your VPN is shared by 6 accounts, one of which used it to start hacking.
     
    Tim, Aug 9, 2016
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  7. WL625790176
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    WL625790176 Active Member

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    OMG!
    So,how can an independent line be shared?My PC was hacked?Or what other reasons?
    That is to say, if I continue to use this line, as before will be banned!GOD!I bought this VPN little while ago.
    It means i have to buy a new independent-line VPN,holy sad!
    Well,ill buy a new VPN,could you unban my account?I want to play the game as soon as i can.
     
    WL625790176, Aug 9, 2016
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  8. Tim
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    Tim Administrator

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    your VPN was not a private one that was just used by you. Send me an inbox message when you have a new private VPN connection, once you have that I can unban you
     
    Tim, Aug 9, 2016
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