Closed BAN appeal

Discussion in 'Ban Appeal' started by StanTM, Dec 10, 2016.

  1. StanTM
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    StanTM Member

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    Character Name:SatanTM
    Last thing you did：i'm not online，taday i see my acc banned.
    Why do you think you got banned?：i have no idea.
    Ban message when attempting to log in:satanTM:suspiclous activity
    What GM banned you: TimK permanently banned
     
    StanTM, Dec 10, 2016
    #1
  2. Tim
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    Tim Administrator

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    why was Mr. Wang able to log in on your account
     
    Tim, Dec 11, 2016
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  3. StanTM
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    StanTM Member

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    i dont know him. i never told my account to anyone.
    i think he must a hack!!! he hack my account
     
    StanTM, Dec 11, 2016
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  4. StanTM
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    StanTM Member

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    Bump
     
    StanTM, Dec 13, 2016
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  5. Tim
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    Tim Administrator

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    so how was he able to get your login id, password and pin
     
    Tim, Dec 13, 2016
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  6. StanTM
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    StanTM Member

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    i really dont know，maybe he use some technical means. its none of my business!
     
    StanTM, Dec 14, 2016
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  7. Tim
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    Tim Administrator

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    well you better make it your business if you're interested in playing again
     
    Tim, Dec 14, 2016
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    Oahu, Toothpaste, Cyraptor and 1 other person like this.
  8. StanTM
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    StanTM Member

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    so,what should i do
    i really want to play it
    Please!!!
     
    StanTM, Dec 15, 2016
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  9. StanTM
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    StanTM Member

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    Bump
     
    StanTM, Dec 15, 2016
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  10. Dimitri
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    Dimitri Saint of Horses

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    Instead of bumping, please provide relevant information.
    If you provide no information, there's nothing we can do here.
    Have you used the account details you have on MapleRoyals on any other website, program or game?
    If not, is your computer free from viruses?
     
    Dimitri, Dec 15, 2016
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  11. StanTM
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    StanTM Member

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    All my servers use the same account password
    Is it stolen because of this ?
     
    StanTM, Dec 15, 2016
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  12. Dimitri
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    Dimitri Saint of Horses

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    Well we do describe in our Terms & Conditions that using the same account information on a different server would indeed jeopardize your account security.
    With that said, it would most definitely not surprise me if this has been the cause as to why someone has been able to breach into your account.
    Can you please change your ingame password to a strong and preferably unique one, and let us know when you have done so?
     
    Dimitri, Dec 15, 2016
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  13. StanTM
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    StanTM Member

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    Okay, I'll change my password.
     
    StanTM, Dec 16, 2016
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  14. StanTM
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    StanTM Member

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    I've changed my password. It's complicated.
     
    StanTM, Dec 16, 2016
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  15. StanTM
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    StanTM Member

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    plz unban my account~~
     
    StanTM, Dec 16, 2016
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  16. StanTM
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    StanTM Member

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    Bump
     
    StanTM, Dec 17, 2016
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  17. Dimitri
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    Dimitri Saint of Horses

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    Unbanned.
     
    Dimitri, Dec 17, 2016
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