Closed banned maybe?

Discussion in 'Ban Appeal' started by DevKlok, Jan 19, 2025 at 4:14 AM.

  1. DevKlok
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    DevKlok Member

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    Country Flag:
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    LitralyJesus
    Level:
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    All Your Character Names: Devklok, Devklok420, LitralyJesus
    Last thing you did: Used Mushroom Shrine Gachapon
    Why do you think you got banned?: I can't log in and somone in another thread said to do this
    Ban message when attempting to log in: Disconnected from login server
    What GM banned you (optional): Not sure
    I havent played for a bit and when I try and log in it says disconnected from login server I dont think i did anything to get banned but I havent been able to login in over a week. I've reinstalled, ran as administrator, done everything I can think of. Any help would be much appreciated. Thank you.
     
  2. Foxy
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    Foxy GM Intern

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    Hi there.

    You are not banned.

    Please ensure that VPN services are uninstalled or disabled before attempting to reconnect.

    If that still doesn't work, please try restarting your router.
     
  3. DevKlok
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    DevKlok Member

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    Hey thanks for the response, I'm not using a VPN, and I am unable to restart my router. I use my landlords internet so I'm unable to access it. Do you have any other suggestions that might help?
     
  4. Heidi
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    Heidi GM Intern

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    So the problem is that you are trying to connect with an invalid MAC address (00-00-00-00-00-00). Do you have any VPNs that are installed on your computer, even if they are inactive? If so, you will unfortunately need to uninstall them to play Royals.
     
  5. DevKlok
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    DevKlok Member

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    that worked! thanks so much for the help! I didn't realise having a VPN installed but not activated would matter but I uninstalled it and instantly worked so thanks again!
     

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