Closed Banned or something? :S

Discussion in 'Ban Appeal' started by SurAssassin, Jul 31, 2022.

  1. SurAssassin
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    SurAssassin Member

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    Hey its been several years since i played and now im back and for some reason banned.. Can someone explain why?

    ALL Your Character Names:SurAssassin

    Last thing you did:I cant remember, hanging out in FM maybe?
    Why do you think you got banned?: I have no clue :S
    Ban message when attempting to log in: This id has been deleted or blocked from connection
    What GM banned you (optional):
     
  2. Stephen
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    Stephen GM

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    Hello,

    Unfortunately, it seems that your account was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:

    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGN):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may play on your other accounts and create new ones in the meantime.
     
  3. SurAssassin
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    SurAssassin Member

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    Thank you for fast answer, ill do what you said and hope we can get my account back! :)
     

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