Closed Banned?[This is not a registered ID]

Discussion in 'Ban Appeal' started by Coralbay, Feb 19, 2026.

  1. Coralbay
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    Coralbay Member

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    Hi, I registered my alt account a couple of days ago, but when I tried to log in today, the system showed the message: “This is not a registered ID.”

    Could it be because I linked my alt account to the same email address as my main account? If that’s the case, I can provide a different email address as a replacement.

    For reference, my IGN(s): CorallBaay, Coralbucc.
     
  2. Coralbay
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    Coralbay Member

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    My bad, seems I post this at wrong place
     
  3. Coralbay
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    I posted a thread under 'support requests'
     
  4. Heidi
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    Heidi GM

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    Nah, the email addresses aren't the problem. There is a very high chance that you are not typing your username correctly. You can recover this in a support request, but it will take awhile.

    I would recommend having a look in your web browsers/password managers remembered usernames and passwords to see if when you created the accounts, you auto-saved them. Also keep in mind that it's the username you put on the account, and not your IGN, that you need to use to sign in.
     
  5. Coralbay
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    Ahh, you’re absolutely right, I mixed up the username. That was my mistake. Thanks a lot for the clarification and your help! You can go ahead and close this thread now. Appreciate it!
     
  6. Heidi
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    Heidi GM

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    Glad we got it sorted! Happy mapling.
     

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