Closed Blocked After Resizing Window

Discussion in 'Ban Appeal' started by tsumi, May 24, 2024.

  1. tsumi
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    tsumi Member

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    ALL Your Character Names: Akunin

    Last thing you did: Accept quests in kerning, take cab, accept quests in perion, take cab, accept quests in ellinia, cab, accept quests in henesys.

    Why do you think you got banned?:

    I kept getting D/C'd while resizing my window. I'm not sure what happened but whenever I resize my monitor resolution while playing maple, the game crashes. I tried to log in at least 10 times and stretch my monitor at different points of the log in process but it keeps causing the game to either 1. freeze or 2. crash. There was nothing being done in game except for being at henesys probably for the past 5 minutes.

    When I tried to log back on, it said I was blocked? This was happening when I was logging in. I swear, no hacking was done. If this raises some suspicion, please check to see what I was fighting or doing before.

    In your investigation, you might see some gear worth about 500M and extra 15 AP Resets on me, this was lended to me by my friend's friends that play this game so I can job advance. (I'm a level 60 that can't beat tier 2 job advance cause I'm trying to wash no funding) I got leeched to help get a few levels so i'd have AP to put into luk, maybe an hour prior. Other than that I can't possibly think of what I could be banned for , everything on the table. I'm to continue to vote for a week and return it to them.

    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
    What GM banned you (optional): ?
     
    Last edited: May 24, 2024
  2. tsumi
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    tsumi Member

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    https://i.postimg.cc/8kLbmQ0N/Screenshot-2024-05-24-023526.png

    Not sure if it's relevant but I downloaded an antivirus to try to wipe a clipboard hijacker hat was causing my clipboard to paste incorrect crypto addresses (causing me to send to some random address). This thing pops up like every 10 minutes on my PC ever since I cleared a bunch of malware. but again, just providing more info, I don't think it would cause an auto ban if it's not doing anything.
     
  3. Bacon
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    Bacon GM

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    Hello. I have forwarded your appeal to our admins to review. Please wait for a response from them.
     
  4. tsumi
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    tsumi Member

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    Hi Bacon, thanks for handling this swiftly. I'm not sure if this was your action or mine, but I turned off my VPN (which was working fine for the first few days of playing) and now I'm able to log in. I didn't think that it was an IP problem because I had been using the same one with no change. Still curious on why the IP had issues because I do wish to not be perpetually on no VPN for privacy sake for my other network cases.
     
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You may wish to refer to this thread about the usage of VPNs for Royals
    https://royals.ms/forum/threads/do-not-use-public-vpn-services-for-mapleroyals.73925/
     
  6. Tim
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    Tim Administrator

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    your account isnt banned, refer to the link dave provided regarding VPN usage
     

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