Closed Blocked from Connection

Discussion in 'Ban Appeal' started by Shanni, Aug 12, 2020.

  1. Shanni
    Offline

    Shanni Donator

    Joined:
    Oct 22, 2014
    Messages:
    102
    Likes Received:
    167
    Gender:
    Female
    Location:
    Vancouver
    Country Flag:
    IGN:
    QueenKetchup
    Level:
    170
    Guild:
    Cozy
    Your Character Names: Shanni
    Last thing you did: I think set up shop?
    Why do you think you got banned?: I'm not sure? I travel back and forth between my place and my bf's place. Maybe an IP problem?
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.
    What GM banned you (optional):
     
    Shanni, Aug 12, 2020
    #1
  2. Gert
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    Gert GM

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    Gert
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    Guild:
    Staff
    When is the last time you played?
     
    Gert, Aug 12, 2020
    #2
  3. Shanni
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    Shanni Donator

    Joined:
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    Messages:
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    Gender:
    Female
    Location:
    Vancouver
    Country Flag:
    IGN:
    QueenKetchup
    Level:
    170
    Guild:
    Cozy
    I tried logging on Shanni today. I played on her yesterday later in the day?
     
    Shanni, Aug 12, 2020
    #3
  4. Gert
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    Gert GM

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    Staff
    It looks like you were banned as a safety precaution because your account was hacked. Could you please change your password, pin and pic?
     
    Gert, Aug 12, 2020
    #4
  5. Shanni
    Offline

    Shanni Donator

    Joined:
    Oct 22, 2014
    Messages:
    102
    Likes Received:
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    Gender:
    Female
    Location:
    Vancouver
    Country Flag:
    IGN:
    QueenKetchup
    Level:
    170
    Guild:
    Cozy
    I've reset everything! Oh my god. ALL MY CHAIRS :(
     
    Shanni, Aug 12, 2020
    #5
  6. Shanni
    Offline

    Shanni Donator

    Joined:
    Oct 22, 2014
    Messages:
    102
    Likes Received:
    167
    Gender:
    Female
    Location:
    Vancouver
    Country Flag:
    IGN:
    QueenKetchup
    Level:
    170
    Guild:
    Cozy
    If I log on and everything is gone... what happens then? :( It's just sinking in that I've been a major hoarder for years...and it might all be gone.
     
    Shanni, Aug 12, 2020
    #6
  7. Gert
    Offline

    Gert GM

    Joined:
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    Messages:
    5,324
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    Gender:
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    Location:
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    Country Flag:
    IGN:
    Gert
    Level:
    Big
    Guild:
    Staff
    Lets hope that's not the case. I've unbanned your accounts, you should be able to log in now, hopefully nothing is gone.
     
    Gert, Aug 12, 2020
    #7

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