Closed BLOCKED

Discussion in 'Ban Appeal' started by Helloooo, Aug 12, 2023.

  1. Helloooo
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    Helloooo Member

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    Have been Long time no play and my account got BLOCKED dont know why..
    Account (censored)
    Sorry Long enough dont even remember my char's name
     
    Last edited by a moderator: Aug 13, 2023
  2. Becca
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    Becca GM

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    Becca
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    Hi there! :)

    We had to censor out your account usernames as this is a public Forum and anyone can view it. I have recovered your IGNs they are Twos on one account, and iArcher and iAlways on the other.

    Unfortunately it looks like one account was breached back in 2020, and the other in 2022, and then banned as a precaution to avoid further damage.
    You can read more about how that happened here.

    In order to proceed with the account recovery we will need an Admin to verify everything when they can to make sure you're the original owner of these accounts as a precaution.

    If you are able to, please change your account password, PIN/PIC over at the Control Panel on the home page. If you are unable to, please make a request here: https://royals.ms/forum/threads/lost-email-or-username.154999/

    Make a thread over here as well, so that way the Admins can queue up your accounts with their other list of account recovery requests: https://royals.ms/forum/forums/support-requests.111/

    And list everything you can remember with this template:
    1) Your character names (IGN):
    2) The date of birth associated with your account (DD-MM-YYYY):
    3) The email address associated with your account:
    4) Your account username (Game Login ID):
    5) Last logged in date (DD-MM-YYYY):
    *Please provide an estimation if unsure


    Please DO NOT post the response here in this Ban Appeal, this is a public Forum everyone will be able to see it.
    The support section is private only the Admins will be able to view it over there. :)

    You are able to make a new account to continue playing while we wait for this process to be finalized. It may take anywhere between a week to a few weeks for things to get looked into, as the Admins are unfortunately pretty busy right now. :(
     

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