Open Bugged APR Disconnecting Character - Request for Refund

Discussion in 'Character Issues' started by ginmakit, Jan 13, 2025.

  1. ginmakit
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    ginmakit Member

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    Hello Support Team,

    I am experiencing an issue with a bugged APR that disconnects me to the login screen every time I try to use it. Below are the details:

    • IGN: gingaginga
    • Issue Details:
      • I click "OK" to use the APR, and it instantly disconnects me with the error: "Unable to connect to the game server."
      • I attempted to drop the APR, but it’s undroppable, indicating it’s bugged.
    System Info:

    • OS Version: Windows 10 (22H2)
    • CPU: Core i4
    • Memory: 8GB (8192MB)
    • GPU: 1366x768 (32-bit, 60Hz)
    Timestamp:
    The last disconnect occurred at [provide ~servertime before using APR].

    I kindly request a refund for the bugged APR. Please let me know if additional details are needed.

    Thank you!

    Best regards,
    gingaginga
     
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  2. ginmakit
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    ginmakit Member

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    Subject: Follow-Up: Bugged APR Issue

    Hello Support Team,

    I forgot to mention in my previous message that it was 7 APR in total. Also, I noticed that you provided me with new APR—thank you for that!

    Looking forward to your response.

    Best regards,
    gingaginga
     

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