Cannot access control panel to reset account PIC

Discussion in 'Technical Help' started by Cowboy_Veigar, Jan 4, 2026.

  1. Cowboy_Veigar
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    Cowboy_Veigar Member

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    Good afternoon,

    I downloaded MS Royals and I did not realized apparently some time ago I set up an account already. I was able to successfully reset my password, download and get into the character select screen but while I remember my PIN, I cannot remember my PIC. I read that I could reset this via the control panel, but as soon as I try logging into the control panel I am met with "Too many login attempts". This popped up on my first attempt to log into the control panel- can someone please advise?

    I have the following information ready regarding the account:
    - Username
    - PIN
    - DOB and Email associated with the account
    - Character names associated with the account

    Thank you,
    Chris
     
  2. Cowboy_Veigar
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    Cowboy_Veigar Member

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    Disregard - I tried everything and waited a few hours on my PC with no results, but I was able to get it to work on mobile and fix the issue.
     

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