Fixed Cannot change face with RP ticket

Discussion in 'Closed' started by Yucirin, Jul 1, 2021.

  1. Yucirin
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    Yucirin Well-Known Member

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    IGN: Heiyue
    Problem: cannot change face with royal coupon
    Details:

    Was trying to change into a different face but ended up getting the below error:

    upload_2021-7-1_13-43-56.png
     
    Yucirin, Jul 1, 2021
    #1
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Able to post a screenshot of the hair+color that you are trying to change to?
     
    Dave Deviluke, Jul 2, 2021
    #2
  3. Yucirin
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    Yucirin Well-Known Member

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    upload_2021-7-1_23-26-29.png
    upload_2021-7-1_23-26-48.png
    only tried those 2, have not tried all the rest but both of those give me errors.
     
    Yucirin, Jul 2, 2021
    #3
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As we are unable to replicate the bug, are you able to try reinstalling the game?
    Edit: Fixed as per below
     
    Last edited: Jul 2, 2021
    Dave Deviluke, Jul 2, 2021
    #4
  5. Matt
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    Matt Administrator

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    Issue has been fixed, there were some male faces within the female section causing this error. Thank you for reporting.
     
    Matt, Jul 2, 2021
    #5
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