Cannot connect to Royals ( IP Blocked)

Discussion in 'Closed' started by Glued, Sep 23, 2016.

  1. Glued
    Offline

    Glued Active Member

    Joined:
    Sep 22, 2016
    Messages:
    32
    Likes Received:
    10
    Gender:
    Male
    Country Flag:
    IGN:
    Glued
    Level:
    7x
    over the past 72 hours I have been unable to access royals ( only using a Premium VPN ) I would like more information why me and other players from my region can no longer access the game? there has been no announcement or anything that I'm aware of as to why I have been Ip blocked/region restricted and was told by GM and forum moderator that it was down to server side issues when I knew from the start it was IP related but was told it was not. can someone address this issue?
     
  2. mrayndaoxz
    Offline

    mrayndaoxz Donator

    Joined:
    Sep 1, 2016
    Messages:
    64
    Likes Received:
    28
    IGN:
    HaruOuO
    Yea same problem, i can access Royals if Hotspotshield on ( just a try ) but when i turn it off it gives me a msg like : we r unable to connect ...
    i havent could open Royals client since the day before ytd. GM help?
     
  3. mrayndaoxz
    Offline

    mrayndaoxz Donator

    Joined:
    Sep 1, 2016
    Messages:
    64
    Likes Received:
    28
    IGN:
    HaruOuO
    Any GM help??
     
  4. Dimitri
    Offline

    Dimitri Saint of Horses

    Joined:
    Dec 15, 2014
    Messages:
    7,734
    Likes Received:
    10,519
    Country Flag:
    IGN:
    Demiosa
    Level:
    18x
    Guild:
    UNITREE(D)
    The server has been having issues for the last 2 or 3 days, which would explain why some could not connect to it.
    It should have stabilized a bit again, does the issue still persist for the both of you?
     
  5. mrayndaoxz
    Offline

    mrayndaoxz Donator

    Joined:
    Sep 1, 2016
    Messages:
    64
    Likes Received:
    28
    IGN:
    HaruOuO
    Yes..
     
  6. Glued
    Offline

    Glued Active Member

    Joined:
    Sep 22, 2016
    Messages:
    32
    Likes Received:
    10
    Gender:
    Male
    Country Flag:
    IGN:
    Glued
    Level:
    7x
    Yep. cannot connect to game I can get to login screen with premium hotspotshield service but I cannot login without hotspot I just get server/firewall message same as past 86 hours :C
     
  7. Dimitri
    Offline

    Dimitri Saint of Horses

    Joined:
    Dec 15, 2014
    Messages:
    7,734
    Likes Received:
    10,519
    Country Flag:
    IGN:
    Demiosa
    Level:
    18x
    Guild:
    UNITREE(D)
    And before these mentioned 86 hours you had no trouble connecting without your hotspot?
     
  8. Glued
    Offline

    Glued Active Member

    Joined:
    Sep 22, 2016
    Messages:
    32
    Likes Received:
    10
    Gender:
    Male
    Country Flag:
    IGN:
    Glued
    Level:
    7x
    I never used hotspot ive been able to play normaly for 2 months or so the past 4 days unable to get to login screen looks likes its due to region restriction/ip block about 4 days ago I disconnected and could never open royals since the server started having problems. with hotspot shield I cannot play either just get to the mapleroyals client login screen.
    mrayndaoxz
    edonogon
    Hoang Pham
    are also having the same problem :D hopefully someone can fix the problem for us thanks for the response.
     
    edonogon likes this.
  9. mrayndaoxz
    Offline

    mrayndaoxz Donator

    Joined:
    Sep 1, 2016
    Messages:
    64
    Likes Received:
    28
    IGN:
    HaruOuO
    actually some of my guildie r having the same issue too
     
    Glued likes this.
  10. Glued
    Offline

    Glued Active Member

    Joined:
    Sep 22, 2016
    Messages:
    32
    Likes Received:
    10
    Gender:
    Male
    Country Flag:
    IGN:
    Glued
    Level:
    7x
    arhhh.... okie dokie hopefully we can all play again soon. :C
     
  11. Matt
    Offline

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    15,356
    Likes Received:
    19,469
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    Glued likes this.
  12. Glued
    Offline

    Glued Active Member

    Joined:
    Sep 22, 2016
    Messages:
    32
    Likes Received:
    10
    Gender:
    Male
    Country Flag:
    IGN:
    Glued
    Level:
    7x
    I gave it a shot (updated all files). same result still getting the (we are unable to connect to the login server due to a server check, a firewall block or other network issues) message. it was working fine until Tuesday morning when I started noticing reports of this issue on the forum. any advice is greatly appreciated. thankyou
     
    Last edited: Sep 23, 2016
  13. Glued
    Offline

    Glued Active Member

    Joined:
    Sep 22, 2016
    Messages:
    32
    Likes Received:
    10
    Gender:
    Male
    Country Flag:
    IGN:
    Glued
    Level:
    7x
    any help? xD
     
  14. Glued
    Offline

    Glued Active Member

    Joined:
    Sep 22, 2016
    Messages:
    32
    Likes Received:
    10
    Gender:
    Male
    Country Flag:
    IGN:
    Glued
    Level:
    7x
    can someone please explain why I'm still IP blocked its been 4 days and no one has done anything about it. can you either fix it or tell me you cant so I can uninstall and move on
     
  15. mrayndaoxz
    Offline

    mrayndaoxz Donator

    Joined:
    Sep 1, 2016
    Messages:
    64
    Likes Received:
    28
    IGN:
    HaruOuO
    keep waiting and hope they can resovle this problem soon
     
  16. Dimitri
    Offline

    Dimitri Saint of Horses

    Joined:
    Dec 15, 2014
    Messages:
    7,734
    Likes Received:
    10,519
    Country Flag:
    IGN:
    Demiosa
    Level:
    18x
    Guild:
    UNITREE(D)
    We will look into it, however this might take some time as we first have to find out what exactly the problem is before we can provide you with a solution.
     
    MayCookies likes this.
  17. Glued
    Offline

    Glued Active Member

    Joined:
    Sep 22, 2016
    Messages:
    32
    Likes Received:
    10
    Gender:
    Male
    Country Flag:
    IGN:
    Glued
    Level:
    7x
    ok thanks but its not just me Dimitri atleast 6 other people have this problem would be great to get solution for all of us thank you.
     
  18. Bacon
    Offline

    Bacon GM

    Joined:
    Apr 13, 2016
    Messages:
    3,427
    Likes Received:
    1,138
    Gender:
    Male
    Location:
    Baconville, USA
    Country Flag:
    IGN:
    BaconLord01
    Level:
    200
    Guild:
    Tenacity
    They will work on it. They understand there are many people with this issue. Browse the forums and check out the arcade section up top in the meantime :)
     
  19. mrayndaoxz
    Offline

    mrayndaoxz Donator

    Joined:
    Sep 1, 2016
    Messages:
    64
    Likes Received:
    28
    IGN:
    HaruOuO
    hows it going :(
     
  20. Matt
    Offline

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    15,356
    Likes Received:
    19,469
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    Can you please describe what error messages you are getting, and at what point the error messages appear? Have you tried rebooting your computer? Are you able to successfully ping or traceroute to the address mapleroyals.co?
     

Share This Page