Issue: Cannot get past character selection screen - MAC ban on account. Character Name: Nghia Additional Information:my client close after character seletion but it works on my friend computer
You might have an invalid mac address on your computer. Check to see if you have all unnecessary network adapters disabled and try again. Also check for hidden ipv6 adapters such as Microsoft 6to4 Adapter or Microsoft ISATAP Adapter by doing the following: Open Command Prompt (cmd.exe), and type "netsh interface ipv6 isatap set state disabled" And if necessary: Open Start Menu Type In: Device Manager Select Device Manager Click the View menu from the top Select Show Hidden Devices (Must be check before continuing) Scroll down and expand Network Adapters Right-Click a duplicated Microsoft 6to4 Adapter or Microsoft ISATAP Adapter Select Uninstall Click OK for the pop-up warning message Repeat and repeat for each of the unwanted duplicated adapter Close Device Manager when finished
