Closed Cannot get past character selection screen - MAC ban on account.

Discussion in 'Ban Appeal' started by shago, Jul 1, 2017.

  1. shago
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    shago Active Member

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    Gender:
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    Country Flag:
    IGN:
    kuzo
    Level:
    156
    Guild:
    mystify
    Character Name: Kuzo and Kuzos
    Last thing you did: did lots of gachas
    Why do you think you got banned?: I have no idea
    Ban message when attempting to log in: Disconnected after selecting character,"you have been disconnected from the login server. Please try again later."
    What GM banned you (optional): I dont know
     
    shago, Jul 1, 2017
    #1
  2. shago
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    shago Active Member

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    Guild:
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    more detail:
    While I selected character, a message appear "Trouble logging into game? Try launching the game from maplestory.nexon.net"
     
    shago, Jul 2, 2017
    #2
  3. Tim
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    Tim Administrator

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    you're not banned, try logging in again
     
    Tim, Jul 4, 2017
    #3
  4. shago
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    shago Active Member

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    I can log in by my laptop, but I cant do it on my desktop.
    Its weird.
     
    shago, Jul 4, 2017
    #4
  5. Tim
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    Tim Administrator

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    send me an inbox message with the MAC address of your desktop
     
    Tim, Jul 4, 2017
    #5
  6. Tim
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    Tim Administrator

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    your MAC address is indeed banned. Do you remember being banned before?
     
    Tim, Jul 18, 2017
    #6
  7. shago
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    shago Active Member

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    mystify
    No I dont, I bought this 2-handed computer from other on online auction on April. And I first used it on June .
    Does it mean I can only use another computer to play rms?
     
    shago, Jul 19, 2017
    #7
  8. shago
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    shago Active Member

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    Level:
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    Guild:
    mystify
    nvm,I have bought a new network card.
     
    shago, Jul 24, 2017
    #8

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