Closed Cannot get past character selection screen

Discussion in 'Closed' started by yurpgames, Feb 18, 2023.

  1. yurpgames
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    yurpgames Member

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    Issue: Cannot get past character selection screen - MAC ban on account.
    Character Name: IceYurp
    Additional Information: Games closes after selecting character. Just registered account today.
     
    yurpgames, Feb 18, 2023
    #1
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you have any VPNs installed on your PC
     
    Dave Deviluke, Feb 18, 2023
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  3. yurpgames
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    yurpgames Member

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    Yes, do I have to disable it?
     
    yurpgames, Feb 18, 2023
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    What's the name of the VPN?

    Is it NordVPN?
     
    Dave Deviluke, Feb 18, 2023
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  5. yurpgames
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    yurpgames Member

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    No I'm using mullvad
     
    yurpgames, Feb 18, 2023
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Dave Deviluke, Feb 18, 2023
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  7. nut
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    nut Donator

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    I do not see any bans on your accounts or the MAC/IP you are using. Try disabling your VPN when logging in to see if that fixes the issues, and make sure your files are up to date.
     
    nut, Mar 7, 2023
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