Solved [Solution Given] Cannot login to Control panel for one account

Discussion in 'Technical Help' started by cagedmercury, Dec 5, 2025.

  1. cagedmercury
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    cagedmercury Donator

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    Hello, I am trying to make changes in the control panel for one login, but I keep getting the "You have tried to login too many times recently" failure message. I have waited days without an attempt on this account. Similar accounts I've created recently and created characters on are not having this issue. This is account-level rather than a character-level failure. Please reset number of login attempts for this account - you can DM me for the account login as it should not be posted publicly. Thank you!
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. cagedmercury
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    This is a separate issue, following the Admin instructions I created a new account. This is now reoccurring for that account.

    But it's the opposite issue: in the previous ticket, I could access Control Panel but not login to the game. In this instance, I can access the game, but not the Control Panel.
     
  4. Dave Deviluke
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    Forgotten to reply this thread

    About your request, as the error is unintended, please submit via Support Request again and check with Admins if any exceptions can be made

    https://royals.ms/forum/forums/support-requests.111/

    In the thread, please explain your situation to the Admins
    That section is only accessible by Admins, and not me nor GMs

    Note: please don't post personal info such as Login ID elsewhere such as Technical-Help or Character Issues
     
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