Closed Cannot select my character - Claudia EXP coupon bug?

Discussion in 'Closed' started by shadowcat, Jul 29, 2017.

  1. shadowcat
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    shadowcat Member

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    IGN: sailamoon

    Problem: Cannot log into scania and select characters

    Details: Maple was working fine until I did the Claudia EXP hair quest for fun. Then it bugged out with error code 2147287038 (unknown errorx80030002) and since then could not log into my characters. I can log onto my acc but I cant get into scania server. Have tried reinstalling and same problem. My friend tried logging onto his account and it worked so it must only be my character.

    Help :(
     
  2. shadowcat
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    shadowcat Member

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    Hi GMs,

    Any updates on this? =(
     
  3. Andreas
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    Andreas Donator

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    Unfortunately we can't fix your problem until a server check happens, currently there is no planned time for a server check so I can't tell you when it happens :-/
     
  4. shadowcat
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    shadowcat Member

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    I appreciate your response, thank you Andreas. For future reference, are there any other quests that also cause exact type of bug that i can take caution of?
     
  5. Andreas
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    Andreas Donator

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    No other quest will cause you this problem, and neither will this one anymore, we fixed it after your bug report was brought up.
     
  6. shadowcat
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    shadowcat Member

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    Thank you, really appreciate your help :)
     
  7. shadowcat
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    shadowcat Member

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    Hi GM's any idea when the next server check is? Still can't log on :(
     
  8. Michael
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    Michael Donator

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    Hello - we intended to fix your character during today's server check, however we were unable to do so due to some unexpected issues. We are looking to resolve the problem and will have a fix for your character during the next server check. I sincerely apologize for the inconvenience.
     
  9. Tim
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    Tim Administrator

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    your character should be playable again, let us know if its not the case!
     

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