Can't acces the characters on my old account

Discussion in 'Closed' started by xSkizzO, Apr 23, 2018.

  1. xSkizzO
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    xSkizzO Member

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    I have this old account named xSkizzO (stopped playing for like a year or two) and it still exists. However, when I doubleclick a character of mine to enter the game, it goes back to the login screen saying it is unable to login. Is my account locked or banned due to inactivity or something? How do I fix this?

    Thank you
     
  2. OldOwl
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    OldOwl Donator

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    Sounds more like a Firewall/compatibility issue.
    Try putting Mapleroyals folder and Mapleroyals.exe into the Whitelist (allowed-traffic) in the FireWall. (You can search how-to online depends on your Anti-Virus solution).
    If the issue remains, Try lifting some settings:
    • Go to MaplesRoyals folder
    • Right click on MapleRoyals.exe
    • Click properties
    • Apply the following:
      1) Check "Run this program in compatibility mode for:" windows 98/me
      2) Check "Run as Administrator"
      3) Check "Disable display scaling on high DPI settings"
      4) Apply


    Let us know if it helps!
    If nothing else works, Redownload and reinstall :)
    Alexander,
     
  3. xSkizzO
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    xSkizzO Member

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    Compatibility mode worked ;)
     

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