Closed Can't access my account

Discussion in 'Ban Appeal' started by kevinnwu, Aug 20, 2023.

  1. kevinnwu
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    kevinnwu Member

    Joined:
    Aug 2, 2019
    Messages:
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    Gender:
    Male
    Country Flag:
    All Your Character Names: AssClapper, Cheekslapper, Ejaculator, AssSpreader + a couple more that are just mules
    Last thing you did: I don't remember, the last login was over a year ago.
    Why do you think you got banned?: I don't think I got banned, it says my account may have been deleted.
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.
    What GM banned you (optional): Doesn't say

    Only AssClapper is inaccessible.
     
  2. Bacon
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    Bacon GM

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    IGN:
    BaconLord01
    Level:
    200
    Guild:
    Tenacity
    Hello,

    Unfortunately, it seems that the account you cannot connect to was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials for that account here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:

    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may continue to play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.

    Good luck!
     
  3. kevinnwu
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    kevinnwu Member

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    Thank you for getting back to me Bacon! I changed everything and still was unable to log in. I just submitted a support request. Thanks!
     

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