Cant connect to the game

Discussion in 'Closed' started by IdoTheHero, Oct 2, 2020.

  1. IdoTheHero
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    IdoTheHero Well-Known Member

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    hi,
    i have this problem for a while, that when i try to log in it says that there is a server check or i need to check my firewall
    i checked my firewall and i gave access to the mapleroyals through the firewall and it still doesnt work
    the internet connection is fine i got like 80mb speed
    i dont know why it keep's saying that there is a server check and doesnt work
    ty for all your help :)
     
    IdoTheHero, Oct 2, 2020
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Is your internet provider HOTnet?
     
    Dave Deviluke, Oct 2, 2020
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  3. IdoTheHero
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    IdoTheHero Well-Known Member

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    Hi,
    No my internet provider is not HOTnet
     
    IdoTheHero, Oct 2, 2020
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    What have you tried so far?

    Such as reinstalling and restarting PC
     
    Dave Deviluke, Oct 2, 2020
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  5. IdoTheHero
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    IdoTheHero Well-Known Member

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    well, i tried reinstalling the game one time through 800X600 reso and one time 1024X768 still doesnt work
    of course try to restart like a thousend times
    i gave access through firewall to the maplestory.exe file
    i close the firewall and windows defender

    so tired of it :/
     
    IdoTheHero, Oct 2, 2020
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    What's the file name and size of your installer?

    Just to confirm if your installer is corrupted
     
    Dave Deviluke, Oct 2, 2020
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  7. IdoTheHero
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    IdoTheHero Well-Known Member

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    you meant the name of the installer that i download from the website?

    it calls- MapleRoyalsSetup-800x600-25.09.20

    i download it from mirror 1
     
    IdoTheHero, Oct 2, 2020
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Is the file size 1.7 GB?
     
    Dave Deviluke, Oct 2, 2020
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  9. IdoTheHero
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    IdoTheHero Well-Known Member

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    yup, the size is 1.71GB
     
    IdoTheHero, Oct 2, 2020
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  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    When you reinstall, have you also tried deleting the old files (entire folder), then install?
     
    Dave Deviluke, Oct 2, 2020
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  11. IdoTheHero
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    IdoTheHero Well-Known Member

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    yes.
    i uninstall first and then i install it agein
     
    IdoTheHero, Oct 2, 2020
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  12. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Try restart modem/router I guess

    If still unable to work, I not sure what can resolve the issue

    Your connection to Royals seems to be blocked by something
     
    Dave Deviluke, Oct 2, 2020
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