Solved [Solution Given] Cant install: access is denied error message.

Discussion in 'Closed' started by cutty1992, Mar 3, 2024.

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  1. cutty1992
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    cutty1992 Member

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    I install and launch mapleroyals with my anti virus turned off and I get the following error message " Failed updating the game: remove MapleRoyals.exe: Access is denied."

    I have looked at some suggestions on the forums and I get the same error message no matter where the game is installed, whether I use the exe or wz installer, whether I run as an admin or not, whether anti virus is on nor not, whether installed game has been given permissions through firewall or not.

    Any other suggestions on how to get the game working?
     
  2. cutty1992
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    cutty1992 Member

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    Furthermore, when I get the first error message a new file is made called "MapleRoyals_updated" which is an application file. The size of the new file is 42KB compared to the original maple royals exe launcher which is 4354KB.

    If I try to launch the mapleroyals_updated I get the error message

    "C:/MapleRoyals/MapleRoyals_updated.exe
    The file or directory is corrupted and unreadable."


    I have tried to replace these files with one another and launch but no luck
     
  3. cutty1992
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    cutty1992 Member

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    I have found a solution, I do not know if all of just some of the steps are needed but I will post what I did.

    Disabled anti-virus software
    Allowed game in windows defender anyways
    Stopped windows defender from automatically deleting part of install as it finds a trojan
    Set both monitors to 60hz
    Initially launched game in compatibility mode with Windows XP after install which gives a different error code to previous, you then launch the game from the exe in administrator mode.

    game then runs fine.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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