Can't log in to game

Discussion in 'Help & Advice' started by klingan00, Apr 6, 2016.

  1. klingan00
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    klingan00 Member

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    I made an account but whenever I try to log in it just says "this is not a registered ID". Can someone pls help me?
     
  2. Andreas
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    Andreas Donator

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    If it's not a registered ID then it isn't a registered ID.
    • Make sure it's registered correctly https://royals.ms/?page=register
    • Make sure you don't have the Beta installed by checking the folder for the ASPLnchr.exe, if you have you have the wrong setup installed.
     
  3. klingan00
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    klingan00 Member

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    I have the ASPLnchr.exe in my folder what can i do to fix this?
     
  4. Andreas
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  5. klingan00
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    klingan00 Member

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    I reinstalled the game and now the ASPLnchr.exe thing isn't there but I still can't log in. I know my account is registered because I can log in on the website but not in the game
     
  6. Andreas
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    Can't log in doesn't say me much, what type of problem?

    Also if you didn't delete the Beta before you installed the correct setup it well mess up your folder, since they install to the same location.
     
  7. klingan00
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    klingan00 Member

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    like I said before it says that the ID doesn't exist which it clearly does for I can log in on the website. I did delete the beta before I installed the correct one
     
  8. Jeen
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    The forums and the game use a different id. You haven't registered for the game yet.
     
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  9. klingan00
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    klingan00 Member

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    Yes i've registered for the game and the forum. I'm using the game ID when logging in but it isn't working
     
  10. Andreas
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  11. klingan00
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    klingan00 Member

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    Yes, it works fine there but not in the game
     
  12. Andreas
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    Andreas Donator

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    Only reason that would be is because you are still using the beta/trying to play on the wrong server.
     
  13. klingan00
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    klingan00 Member

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    That doesn't really make any sense since the folder doesn't have the ASPLnchr.exe file in it. Well I guess my game is messed up in some other way or something
     
  14. Andreas
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    If you downloaded the correct setup, I would uninstall the game then delete the folder if it's still there, then reinstall using the correct setup.
     
    Last edited: Apr 8, 2016
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  15. klingan00
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    klingan00 Member

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    finally it worked. thx alot man
     
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