Closed cant log in to one of my accounts

Discussion in 'Closed' started by navehmill01, Nov 17, 2021.

  1. navehmill01
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    navehmill01 Member

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    hey i came back last week to royals after a long brake, one of my mule accounts is locked, seems like someone tried my pic too many times. could you please unluck my account so i can change my password?
    ign: i think HyperHP was it, hb nule.
     

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    navehmill01, Nov 17, 2021
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As requested by the game, please reset your password and PIN before attempting to login again
     
    Dave Deviluke, Nov 17, 2021
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  3. navehmill01
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    navehmill01 Member

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    oh i didnt understand that means i just need to reset by myself, so thanks about that. i dont remember my password or maybe it got changed so i opened another thread for that in the support request forum
     
    navehmill01, Nov 17, 2021
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Are you unable to reset the password via Control Panel due to lost email?
     
    Dave Deviluke, Nov 17, 2021
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  5. navehmill01
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    Indeed
     
    navehmill01, Nov 17, 2021
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Need wait for Admin to confirm your account ownership via the Support Request section then
     
    Dave Deviluke, Nov 18, 2021
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