Solved [Solution Given] Cant Log Into the game

Discussion in 'Closed' started by OrelVardi, Dec 1, 2023.

  1. OrelVardi
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    OrelVardi Member

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    Hey, I downloaded the new setup through img setup like u recommended.
    When I finished downloading the game I tried to connect to the server but Im getting the same error all the time.
    ""failed updating the game: the file or directory is corrupted and unreadble"

    I tried this method to solve it but still failed.
    https://royals.ms/forum/threads/no-such-host.226315/#post-1378675
     

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    OrelVardi, Dec 1, 2023
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Is this on Windows 10 or 11?

    Also, have you set an exception for the game folder in the anti-virus?

    Note: shifted from [Tech Zone] to [Technical-Help]
    Tech Zone is meant for non-Royals tech issues
     
    Dave Deviluke, Dec 1, 2023
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  3. OrelVardi
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    OrelVardi Member

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    Hey, sorry for posting in the wrong place.
    I've set an exception in the antivirus
    its on windows 11
     
    OrelVardi, Dec 1, 2023
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you have a screenshot of the DNS edit made?

    Would like to confirm if you have changed it accordingly

    Would look like this
    upload_2023-12-1_14-55-54.png
     
    Dave Deviluke, Dec 1, 2023
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  5. OrelVardi
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    OrelVardi Member

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    yes Ive done it already
     
    OrelVardi, Dec 1, 2023
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    What anti-virus are you using?

    Is it the default, Windows Defender/Security?
     
    Dave Deviluke, Dec 1, 2023
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  7. OrelVardi
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    OrelVardi, Dec 1, 2023
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Could you check if your PC has any other anti-virus running or installed

    Some players are unable to run the game due to having Norton anti-virus installed
     
    Dave Deviluke, Dec 1, 2023
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  9. OrelVardi
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    OrelVardi Member

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    No I do not have any other anti virus that I know of
     
    OrelVardi, Dec 1, 2023
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  10. OrelVardi
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    Solved it, Needed to change the Wifi...
     
    OrelVardi, Dec 1, 2023
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  11. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    If it can be solved by switching WiFi, it might be blocked by the previous WiFi's ISP
     
    Dave Deviluke, Dec 1, 2023
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