Closed Can't open store because Fredrick NPC is bugged

Discussion in 'Closed' started by Comediante, Nov 16, 2024.

  1. Comediante
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    Comediante Donator

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    Problem: Can't open store because Fredrick NPC is bugged
    Details: I bought a contract merchant for 14 days now. I tried to open a store, but it says "Please use this after retrieving items from Fredrick of Free Market.". When I talked to him, nothing happened. I tried to relog several times, still the same problem.

    upload_2024-11-15_22-35-0.png
     
    Comediante, Nov 16, 2024
    #1
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    This happens when players only collect meso instead of using "Organize"

    You would have to wait for a server check for the issue to be resolved
     
    Dave Deviluke, Nov 16, 2024
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  3. Comediante
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    Comediante Donator

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    Would it be possible to refund the NX as we won't have a verification any time soon and I purchased the store exactly yesterday
     
    Comediante, Nov 16, 2024
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You may submit a [Character Issue] should you wish to request a refund due to the situation
    https://royals.ms/forum/forums/character-issues.55/

    I am unable to guarantee a refund, I can only confirm we have yet to refund for such a scenario

    Edit: my bad, sent the message when I was sleepy and didn't notice the section, will re-open the thread for the compensation request
     
    Last edited: Nov 17, 2024
    Dave Deviluke, Nov 16, 2024
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  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will forward your request to confirm if a refund of the NX is possible due to the circumstances
     
    Dave Deviluke, Nov 17, 2024
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  6. Tim
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    Tim Administrator

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    added 12k nx to your acc
     
    Tim, Dec 17, 2024
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