Solved [Solution Given] Can't remember PIC and not receiving e-mail to reset.

Discussion in 'Closed' started by voyager, May 21, 2023.

  1. voyager
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    voyager Member

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    Hey,

    Just coming back to this game and it's been a while so I can't remember my PIC. But when I click to reset, I don't receive the e-mail. I checked spam and everything.


    I'm hoping my e-mail wasn't somehow changed.

    Please let me know what I can do.


    P.S. I've locked my account trying to figure it out.
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. voyager
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    Noticed that link right after posting this, haha.

    Didn't notice the links at the top.

    Thanks for the help though.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Also, just a reminder that the email address is case sensitive
    *Some browsers will auto-capitalize the first letter of email address

    The account recovery request will likely take weeks to process
     
  5. voyager
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    Oh okay, I'll try that. Thanks for the tip.

    Weeks, huh? Well hopefully I can figure something out in the mean time.

    Thanks again!
     

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