Character Name: unknown, problem is in the entire account Where are you having an issue(s): the system is telling me i have tried to log in to many times and i should reset my password, but when i go to the control panel i do not receive the email to verify Date and Time when issue(s) occurred (GMT): 20th of May, 3:40 PM Details of the issue: received a pop-up when i tried to log in the due to excessive tries to do the password or pin, i need to reset my password What error code were you given(if any): - If it can be replicated, please provide a screenshot or recording of the issue occurring:
The email address is case sensitive, do ensure that you have entered it correctly Also, check your junk/spam mail If still unable to receive, you need to submit a manual request (can take days to verify) https://royals.ms/forum/threads/lost-email-or-username.154999/