Can't reset my PIC for login Control Panel

Discussion in 'Closed' started by cges11222211, Dec 11, 2020.

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  1. cges11222211
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    cges11222211 Member

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    Problem: Can't log in without pic, but I didn't set pic before, and can't recive validation e-mail
    Details:
    Hello,
    Last time I played the Maple Royals was few years ago , and I didn't remember that I have set the password of PIC.
    And now I use the control panel to manage my account, the password and PIN was correct,
    but I can't log in without PIC, and I didn't set PIC before,
    so I select "Forget PIC" to get validation e-mail, and the problem is I didn't find any e-mail .
    Sorry for the bad english, I just want to play this game
    Does anyone could help me?
    Thank you in advance.
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Forgot to mention that the upper and lower case of the email matters, so you would need to fill in the email address exactly the way you registered it
    忘了説,電郵地址的大寫與小寫有差別,需要填寫你當時的正確寫法
     
  4. cges11222211
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    cges11222211 Member

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    我應該知道當時的信箱是哪個,只不過因為某些原因我那的信箱無法登入,如果可以更改當初設定的信箱就好了...
     
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    只好跟 Admin 申請恢復了

    爲了賬號的安全,他們需要確認身份才能協助你恢復賬號
     

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