Closed Cash items missing after moving from item inventory to cash inventory

Discussion in 'Closed' started by ehboard, Jul 6, 2020.

  1. ehboard
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    ehboard Well-Known Member

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    <updated with screenshot> managed to find a screenshot i took previously with both my transparent gloves and tennis racquet on. hope this helps.

    Hi admins,

    IGN: ehbye

    Problem: 2 cash items went missing after i transferred them from my item inventory to cash inventory.
    The cash items were:
    1. transparent gloves
    2. tennis racquet.

    Details:

    I first tried to trade these 2 items over from one character (ehbye) to another character (ehey) in my other account via a normal in-game trade.

    Somehow this failed and the trades have been unsuccessful.

    I thought it was a bug so i transferred them to my cash inventory first hoping that this bug will be solved. But after i transferred, the items went missing.

    Appreciate your help to get these back. thanks
     

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    Last edited: Jul 6, 2020
  2. Becca
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    Becca GM

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    Made a note for the Admins to look into, NX items tend to disappear sometimes.. :oops:
    They only disappear when you put them in the cash shop, they'll be stuck as "untradeable" :)
     
  3. Matt
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    Matt Administrator

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    Refunded the NX, thank you for your patience.
     

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