Cash shop bug

Discussion in 'Closed' started by denis64, Sep 4, 2013.

  1. denis64
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    denis64 Active Member

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    when i press "ok" its kick me out.
    please help gm's ~f18
     
  2. Matt
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    Matt Administrator

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    What do you do to make this message appear?
     
  3. denis64
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    denis64 Active Member

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    Anything, just enter the cash shop. and this massge appear
     
  4. denis64
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    denis64 Active Member

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    some one??
    please help with this!!
     
  5. Matt
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    Matt Administrator

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    Are you using the client from the royals.ms website? Try redownloading it. I don't know why this would be happening and there have never been any reports of this issue before. I hope that you have not attempted to modify the client which could possibly be the cause for this.

    If that still doesn't work then you could try entering the cash shop from other characters to figure out if it is an issue with that character? If so then try unequipping items? Or maybe it could be something to do with wishlist items. Just throwing some ideas out there.
     
  6. denis64
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    denis64 Active Member

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    Of course i am using client from mapleroylas.com.
    I was on vacation 10 days and when i back i download the new client and its happend...
    i dont touched the wish list..
    however i try open new charachter and see if its work.
     
  7. denis64
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    denis64 Active Member

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    ok so... i try re download the clinet and its dosnet work...
    i try open new charachter in the same account and its dosnet work too..
    now i try open new account.. can you verfirey "denis664" account?
     
  8. John
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    John Donator

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    Accounts don't need to be verified, you can just login.
     
  9. denis64
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    denis64 Active Member

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    ok i opened new aacount and the cash shop work..
    so its a problem in my account..
    what now?
     
  10. Matt
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    Matt Administrator

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    Try taking off all your equips and buffs and going in? Maybe its an issue with an equipment.
     
  11. denis64
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    denis64 Active Member

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    same error...
     
  12. denis64
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    denis64 Active Member

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    Hello?????????
     
  13. Matt
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    Matt Administrator

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    Try now...
     
  14. denis64
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    ok now its work but now have a new problem..
    i vote ever day from my iphone in vection and when i back and have the problem i vote to.
    i vote every day betwin 27/8-09/09
    becous i have the prbolem with the cash shop in the pictrue my nx 0 and i dont know why.
    i am realy vote every day...
    and now i lost all my ithem in shop.. can you retrun me?
     
  15. Matt
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    Matt Administrator

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    Should be fixed now.
     

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